Important Announcement about the Pelican Software Cutover

On behalf of Mike Sullivan, President
Alberta One-Call Corporation

Over many months, the Pelican Project team has worked diligently to produce and test new software that will provide Western Canada with the most technologically advanced One Call system in North America and the BeforeYouDig Partners Project Team has stick-handled challenges and issues under Sher Kirk’s leadership and guidance. The software is completed. Member and user training is completed; and, the software and data have been moved into the cloud environment where the system will permanently reside. Along the way, all interested parties have remained informed through regular communications. Partners in Alberta, British Columbia and Manitoba are pleased with the results of the PelicanCorp software and are looking forward to cutting over to the new “One System / One Approach” very soon.

Despite the hard work by all to date, we find ourselves in a time-crunch relative to data validation – a critical element and milestone of the cutover process. Therefore, to cutover with absolute confidence, re-testing of the system and re-validation of the data transferred to the cloud environment demands a cutover delay to January 31, 2019 to allow sufficient time to complete these critical tasks. I apologize for any inconvenience this three-week delay might cause to member operations.

I wish to remind everyone affected by this short delay of the journey that brought us here. The development of the PelicanCorp software for Alberta, BC and Manitoba is the culmination of over two years’ work that began with the alignment of One-call business rules across western Canada, preparation and release of a Request for Proposals for new One-call software for Alberta, BC and Manitoba and the selection of PelicanCorp through the RFP process. A tremendous amount of effort by a large group of stakeholders has brought us to this point under the leadership of Alberta One-Call Operations Director, and Before You Dig Partners Project Manager, Sher Kirk. This minor delay prior to the height of the 2019 digging season allows everyone to focus on these critical elements before final cutover. Sher’s leadership, and the efforts and expertise of all those who contributed to this project, give me confidence that we will experience a smooth cutover January 31st.