BC 1 Call 2021 Report to Members

BC 1 Call has just released its 2021 Report to Members & Partners, which includes new records:

  • > 89,000 registered users
  • 247,000 locate requests (up 14% over the prior record)
  • 27 Educational partners who reference BC 1 Call in their professional training

In addition, the report highlights strong customer experience metrics, and service element ratings provided by both members and users.

We are encouraged to see that 72% of respondents to BC 1 Call’s 2021 user survey said they use BC 1 Call because it is a safe digging best practice and protects their communities. 

For the full report, visit: https://www.bc1c.ca/member-resources/