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British Columbia Common Ground Alliance
2-2
DEFINED GEOPOLITICAL SERVICE AREA WITH NO OVERLAP
PRACTICE STATEMENT:
The one-call centre is to serve British Columbia in its
entirety. A ground disturber should need to only make one call for its members.
As well, a facility owner or operator should need to only belong to a single
one-call centre.
PRACTICE DESCRIPTION:
The intent of the one-call centre program is to make
it easier for ground disturbers and facility owners or operators to call in. Each
specifically defined geopolitical service area has a single designated one-call
centre and this centre should not coincide nor overlap with another area.
The one-call centre has two requirements in order to meet and implement this
best practice:
Ÿ
It should allow a ground disturber to use a single point of contact with
which to submit and follow up on a notice of intent to excavate and notify
affected facility owners or operators, and
Ÿ
The program should also permit a facility owner or operator to join a single
one-call centre and receive all appropriate notices
2-3
FORMAL AGREEMENTS WITH MEMBERS
PRACTICE STATEMENT:
Each member of the one-call centre abides by a
written agreement that states the rights and responsibilities of the one-call
centre and its members.
PRACTICE DESCRIPTION:
The terms and conditions of service provided by
the one-call centre and the obligations of the member are established in a
legally binding standard form Service Agreement document, which is signed by
both parties. The purpose of the document is to simply state the legal
obligations and terms of service for both parties in a standard form contract
that all members must sign. This standard form agreement should not be
restrictive and there should be no unreasonable barriers to the facility
owners/operators signing this agreement.
2-4
ONE-CALL CENTRE GOVERNANCE
PRACTICE STATEMENT:
The one-call centre is governed by a Board of
Directors with input from stakeholders.
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