Page 47 - BCCGA Best Practices Version 3.0

46 British Columbia Common Ground Alliance
2-25 RECEIVING LOCATE REQUESTS
PRACTICE STATEMENT: The one-call centre is the interface between the
digging community, which includes all ground disturbers, and the registered
owners of buried facilities for the purpose of receiving locate requests.
PRACTICE DESCRIPTION: The one-call centre makes every effort through its
damage prevention promotional and educational activities to ensure that all
ground disturbers are aware of digging dangers and the necessity of requesting
locates through the one-call centre prior to excavating. The one-call centre
promotes the benefits of membership to all facility owners. The one-call centre
implements the one-call best practices to ensure the locate request process
established by the one-call centre provides an effective interface between the
ground disturber and registered facility owners.
2-26 MEMBERSHIP
PRACTICE STATEMENT: All owners of buried facilities are members of the
one-call centre and register the location of their notification areas with the one-
call centre.
PRACTICE DESCRIPTION: The one-call centre has a comprehensive marketing
strategy to raise awareness in all facility owners of the benefits of having a
membership with the centre. The process for joining is simple and barrier-free,
and the services the centre offers are cost effective and meet the needs of
facility owners.
If the one-call centre does not achieve satisfactory voluntary membership, the
centre will work in cooperation with the BCCGA if it becomes necessary to form
a multi-stakeholder task force in which to establish model regulations for the
Province of British Columbia to consider.
2-27 GROUND DISTURBERS DUTY TO CONTACT
PRACTICE STATEMENT: Ground disturbers have a duty to contact the one-
call centre to request locates prior to excavating.
PRACTICE DESCRIPTION: The one-call centre provides education to ground
disturbers on why it is necessary to contact the centre before digging. The